Samsung Pay

  • What is Samsung Pay?

    Samsung Pay allows Samsung Galaxy users to make in store, in-app and online payments on their devices using an eligible Amalgamated Bank debit Mastercard®1.

     

    1 Mastercard and the Mastercard Brand Marks are registered trademarks of Mastercard International Incorporated.

  • How do I add my Amalgamated Bank debit card to Samsung Pay?
    1. Open the Samsung Wallet app on your phone.
    2. Complete the Samsung Wallet registration process if you haven’t already.
    3. From the ‘Quick Access’ tab, click on the plus sign on the top right and select ‘Payment cards’.
    4. Select ‘Add payment cards’.
    5. Scan your card, add it manually, or add it using NFC.
    6. Read and accept the Bank’s terms and conditions.
    7. Verify your payment method. 
    8. Enter verification code.
    9. Enrollment is complete. Begin using your card immediately to make purchases with your phone.
  • Which devices work with Samsung Pay?

    Most Samsung mobile phones are Samsung Pay compatible. Visit https://www.samsung.com/us/samsung-wallet/faq/ and select ‘Is Samsung Wallet supported on my mobile phone?’ for more information.

  • Which Amalgamated Bank debit cards can I use with Samsung Pay?

    Standard Debit Card, Enhanced Debit Card, Enhanced Donate the Change Debit Card, and Business Debit Cards. Give-Back Enhanced Debit Mastercards are not currently eligible.

  • Where can I use Samsung Pay?

    Samsung Pay is accepted in-stores, in-app, and online. Look for the Samsung Pay logo or Contactless Symbol at checkout for in-store purchases. 

  • How can I make my debit card the default card in my digital wallet?
    1. Open Samsung Pay on your phone. 
    2. Select “Menu” on the bottom right.
    3. Choose “Payment Cards.”
    4. Select payment card.
    5. Select “Set as default Card.” 
  • What happens if I'm having issues verifying my debit card with Samsung Pay?

    Contact our dedicated customer service team at  (800) 662-0860, M-F from 8:00am – 8:00pm ET and Saturdays from 9:00am – 2:00pm ET.

  • Why haven’t I received the verification code to set up Samsung Pay?

    Please wait up to 30 minutes to receive the one-time verification code.

  • What happens if my debit card is lost or stolen?

    If your card has been lost, stolen or damaged, you call Amalgamated Bank at (800) 662-0860, M-F from 8:00am – 8:00pm ET and Saturdays from 9:00am – 2:00pm ET.

  • Will I be liable for any unauthorized charges made with Samsung Pay?

    You will have zero liability for unauthorized use of your Debit Card or PIN.

  • What happens if I'm unable to verify my Amalgamated Bank debit card?

    Contact our dedicated customer service team at  (800) 662-0860, M-F from 8:00am – 8:00pm ET and Saturdays from 9:00am – 2:00pm ET.